Shaanxi Shuangqi Technology Co.,Ltd.

Hotline
Service

Service

Pre-sale service:

1. Reply enquiries in 24 hours.

2. Market research and forecast for customer.

3. Provide unique and professional solutions based on customer's requirement.

4. Data sheet and samples offer.

5. Other services, such as special packing design, factory visiting and so on.

In-sale service:

1. Tracking report in producing.

2. Quality test report for every order.

3. Photos and videos as per customer's requirement.

4. Free spare parts.

After-sale service:

1. Lifetime free maintenance and upgrade.

2. Complaint respond period not exceed 24 hours; maintenance guidance and problem solution supplied in 48 hours.

3. Customer satisfaction tracking report.

4. Free technician training.

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